Please read this License Agreement and Terms of Service ("Agreement") carefully before registering for or using Sethuve HRMS ("the Software" or "the Service"). By ticking the acceptance checkbox during registration, or by accessing or using the Service in any manner, you ("Subscriber" or "You") agree to be bound by this Agreement. If you do not agree, do not register or use the Service.
1. Definitions
- "Vendor" means Sethuve Software Developers, No. 106, 13th Main Road, Gokula, Mathikere, Bengaluru – 560 054, Karnataka, India.
- "Software / Service" means the Sethuve HRMS cloud-based human resource management system, including all modules, updates, APIs, and related documentation.
- "Subscriber" means the company, firm, proprietorship, or individual who registers for and uses the Service.
- "Users" means the Subscriber's employees, managers, and administrators who access the Service under the Subscriber's account.
- "Subscription Plan" means the billing tier (Trial, Basic, Professional, or Enterprise) selected at registration.
- "Subscription Period" means the duration (monthly or annual) for which the Subscriber has paid.
2. License Grant
Subject to full payment of applicable fees and compliance with this Agreement, the Vendor grants the Subscriber a limited, non-exclusive, non-transferable, revocable license to access and use the Software solely for the Subscriber's internal human resource management purposes during the Subscription Period.
This is a license to use the Software as a hosted service. No software is installed on the Subscriber's servers. The Subscriber does not acquire any ownership rights to the Software.
3. Restrictions
The Subscriber shall not:
- Sub-license, resell, rent, lease, or transfer access to the Service to any third party;
- Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Software;
- Use the Service to develop a competing product or service;
- Remove, alter, or obscure any proprietary notices within the Software;
- Use the Service to store or transmit unlawful, defamatory, or malicious content;
- Attempt to gain unauthorised access to any part of the Service or its infrastructure;
- Share login credentials among multiple Users — each User must have their own account.
4. Subscription, Billing & Trial
4.1 Free Trial
- A 7-day free trial is available to new Subscribers. Only one trial per company (identified by company name, registered email, mobile number, and company PAN) is permitted.
- Trial accounts have a maximum of 10 active employees.
- The Vendor reserves the right to terminate trial accounts that are found to be duplicates or created for abusive purposes.
- No payment information is required during the trial period.
4.2 Paid Subscriptions
- Subscriptions are billed monthly (30-day validity) or annually (365-day validity) as selected at registration.
- Prices are as published on sethuve.co.in at the time of purchase. All prices are final.
- Payments are processed securely through Razorpay. The Vendor does not store payment card details.
- An invoice is emailed to the registered email address after every successful payment.
4.3 Renewal
- Subscriptions are not auto-renewed. Renewal reminders are sent via email at 30, 15, and 7 days before expiry.
- Each renewal email contains a secure, single-use link for self-service renewal via Razorpay.
4.4 Subscription Lifecycle on Non-Renewal
- Grace Period (7 days): Full access continues. A warning banner is displayed.
- Read-Only Period (30 days): HR Admin retains read access. Employee Self-Service submissions are blocked.
- Suspended: All access is blocked. Data is retained for 90 days before purge.
4.5 Refunds
Subscription fees are non-refundable once a payment has been processed, except where required by applicable law. If you believe a payment was made in error, contact support@sethuve.co.in within 7 days of the transaction.
5. Account Registration & Security
- The Subscriber must provide accurate, current, and complete information at registration, including a valid company PAN and registered mobile number. Providing false information is grounds for immediate termination.
- The Subscriber is responsible for maintaining the confidentiality of all account credentials and for all activities that occur under the account.
- The Subscriber must notify the Vendor immediately at support@sethuve.co.in upon becoming aware of any unauthorised access.
- The Vendor shall not be liable for any loss arising from the Subscriber's failure to maintain account security.
6. Statutory Compliance — Important Disclaimer
⚠️ Please read this section carefully.
Sethuve HRMS is designed as a convenience tool to assist Subscribers in managing human resource and payroll operations. The Software incorporates statutory calculations including, but not limited to, income tax (TDS) under old and new regimes, Employees' Provident Fund (EPF), Employees' State Insurance (ESI), Professional Tax (PT), Labour Welfare Fund (LWF), Payment of Bonus Act, Payment of Gratuity Act, and other applicable Indian labour and tax laws.
The Vendor has made, and continues to make, every reasonable effort to ensure that the Software's calculations, rates, slabs, thresholds, and statutory logic are accurate and compliant with applicable laws as notified by the relevant authorities (Income Tax Department, EPFO, ESIC, Ministry of Labour & Employment, and State Governments).
However, the Vendor does not accept any liability, whether civil, criminal, regulatory, or financial, for:
- Any deviation, error, or omission in statutory calculations, tax deductions, or compliance outputs generated by the Software;
- Any penalties, interest, demands, notices, or prosecution arising from incorrect or delayed statutory filings made on the basis of the Software's output;
- Any changes in law, rules, notifications, circulars, or government orders that have not yet been incorporated into the Software;
- Any jurisdiction-specific variations (e.g., state-specific Professional Tax slabs) that differ from the defaults configured in the Software;
- Any incorrect configuration of rates, slabs, or settings by the Subscriber's HR or payroll administrator within the Software.
The Subscriber is solely responsible for verifying all statutory outputs, consulting qualified tax and legal advisors, and ensuring compliance with all applicable laws. The Software's output should be treated as a computational aid and reference, not as professional tax or legal advice.
7. Data Ownership & Privacy
- The Subscriber retains full ownership of all employee data and HR records entered into the Software ("Subscriber Data").
- The Vendor will not access, use, or disclose Subscriber Data except as necessary to provide and maintain the Service, or as required by law.
- Subscriber Data is stored on servers located in India.
- Upon subscription termination, Subscriber Data is retained for 90 days, during which the Subscriber may request an export. After 90 days, data is permanently deleted.
- The Subscriber is responsible for ensuring that employee data is collected and processed in compliance with applicable privacy laws.
8. Intellectual Property
The Software, including its design, code, algorithms, user interface, documentation, and all related intellectual property, is the exclusive property of the Vendor and is protected under applicable copyright, trademark, and intellectual property laws of India. This Agreement does not transfer any intellectual property rights to the Subscriber.
9. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Software is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or uninterrupted availability.
- The Vendor's total aggregate liability to the Subscriber for any claim arising under or in connection with this Agreement shall not exceed the total subscription fees paid by the Subscriber in the 3 months immediately preceding the event giving rise to the claim.
- The Vendor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, business interruption, or statutory penalties, regardless of whether the Vendor was advised of the possibility of such damages.
- This limitation applies to all causes of action, whether in contract, tort, statute, or otherwise.
10. Indemnification
The Subscriber agrees to indemnify, defend, and hold harmless the Vendor and its directors, employees, and agents from any claims, liabilities, damages, penalties, fines, costs, and expenses (including legal fees) arising out of or relating to:
- The Subscriber's use or misuse of the Service;
- Violation of this Agreement by the Subscriber or its Users;
- Statutory non-compliance resulting from incorrect configuration, incorrect data entry, or failure to act on the Software's alerts or outputs;
- Any claim by the Subscriber's employees related to incorrect salary, statutory deductions, or HR actions.
11. Service Availability & Modifications
- The Vendor targets 99% uptime but does not guarantee uninterrupted access. Planned maintenance will be communicated in advance where practicable.
- The Vendor reserves the right to modify, update, or discontinue features of the Software at any time. Material changes will be communicated via email to the registered address.
- The Vendor may update this Agreement from time to time. Continued use of the Service after notice of changes constitutes acceptance of the revised terms.
12. Termination
- By the Subscriber: The Subscriber may terminate by not renewing the subscription. No refund is provided for the unused portion of the current Subscription Period.
- By the Vendor: The Vendor may suspend or terminate the Subscriber's access immediately and without notice if the Subscriber breaches this Agreement, provides false registration information, engages in abusive or illegal use, or fails to pay fees when due.
- Upon termination, the Subscriber's license to use the Software ceases immediately.
13. Governing Law & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to this Agreement shall first be attempted to be resolved by mutual negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
14. Miscellaneous
- Entire Agreement: This Agreement constitutes the entire agreement between the parties regarding the Service and supersedes all prior understandings.
- Severability: If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force.
- Waiver: Failure by the Vendor to enforce any provision shall not constitute a waiver of the right to enforce it in the future.
- Assignment: The Subscriber may not assign or transfer any rights under this Agreement without the Vendor's prior written consent.
- Force Majeure: The Vendor shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.
15. Contact
For any questions regarding this Agreement, or to report concerns, please contact:
- Sethuve Software Developers
- No. 106, 13th Main Road, Gokula, Mathikere, Bengaluru – 560 054, Karnataka, India
- Email: support@sethuve.co.in
- Phone: +91 94444 87793
- Support Hours: Monday – Saturday, 9 AM – 6 PM IST
This License Agreement and Terms of Service was last updated on 1 April 2026.
By registering for Sethuve HRMS, you confirm that you have read, understood, and agree to be bound by this Agreement on behalf of yourself and your organisation.